Select Region/Language
National Service Hotline

400-838-2815

National Service Hotline

Working hours, Excluding holidays

09:15-12:00
13:30-18:00

Working hours, Excluding holidays

Official WeChat

Official WeChat

Official Weibo

Official Weibo

Company Headquarters:C1215, Block C, Zhantao Technology Building, the intersection of Minzhi Avenue and Gongye East Road, Longhua District, Shenzhen
Postcode:518110

After-Sales Service

1. Within one year from the date of purchase, with a valid order, you can enjoy the warranty replacement service. (Consumables such as refills and replacements are not covered by the warranty. The company promises a free warranty replacement for each product within one year. If the product has quality problems due to man-made damage, the warranty replacement service is not available. The replacement does not include transportation. At the same time, the company does not provide on-site maintenance services)

2. Due to improper use by customers, such as disassembling the product by yourself, malicious damage, or unauthorized disassembly without the guidance of the company's professionals, resulting in product damage or product failure are not covered by the warranty.

Promise 

From the date of sale of the product, if the product performance fails or cannot be used, it can be returned/exchanged with the order within 7 days at the original purchase store. Packaging, instructions and other accessories are intact and will not affect secondary sales; if the product fails within 15 days from the date of sale, you can choose to exchange it or return it to the factory for repair. For details, please call 4008382815

Precautions 

Before using the company's products, please read and abide by the "Instruction Manual" carefully. The company is not responsible for the consequences caused by incorrect use or non-compliance with the relevant instructions of this product.